We pride ourselves on being there for our customers no matter what day or time it is.
We received a phone call on a Saturday morning from a long term customer in Humberside, whose Perkins 60kVA had broken down which he uses for his scuba diving business. From the description of the issue, we knew it wouldn’t be a quick fix and he desperately needed the generator for lessons he had booked in. Thanks to our relationship with a national generator hire company, we were able to organise a hire set which we collected on the Saturday afternoon and installed on the Sunday morning ready for his lessons. Upon further inspection of the Perkins, we then had to advise him that the it wasn’t feasibly repairable so he opted to purchase a brand new Caterpillar DE88. Again, thanks to our relationships with our suppliers we were able to collect this new set on Monday and delivered and installed on Tuesday.
So within 4 days of breaking down he had a brand new shiny Caterpillar which he can now rely on and proudly show off to his divers and visitors.