generator-man.co.uk ('Website') is provided by Matthew Daws T/A Generator & Electrical Services ('we'/'us'/'our'). In doing so, we may be in a position to receive and process personal information relating to you. As the controller of this information, we're providing this Privacy Notice ('Notice') to explain our approach to personal information.

We intend only to process personal information fairly and transparently as required by data protection law including the General Data Protection Regulation (GDPR).

 

1. Identity and Contact Details

• Registered Office: Unit 2 Cavendish Business Park, Whitting Valley Road, Chesterfield, S41 9EY

• Email: hello@generator-man.co.uk

 

2. When We Are Allowed to Collect Information

We will only collect personal information relating to you if one of the following conditions has been satisfied:

1. Consent: You have clearly told us that you are content for us to collect that information for a specified purpose.

2. Contract: The processing is necessary for the performance of a contract we have with you.

3. Legal Obligation: The processing is necessary so that we can comply with the law.

4. Vital Interests: The processing is necessary to protect someone's life.

5. Public Interest: The processing is necessary for performance of a task in the public interest.

6. Legitimate Interests: The processing is necessary for our or another's legitimate interest (balanced against your interests).

 

3. How to Consent

• At the point of collection, we will explain how we intend to use the information.

• If you change your mind, let us know and we will stop processing or delete your data if there is no continuing legal reason for possessing it.

• We endeavour to ensure the Website continues to operate even if you do not consent to particular non-essential processing.

 

4. Information We Collect

We collect Contact Information (name, email address, phone number, location) to respond to enquiries and send promotional emails. Sources include:

• Directly from you when taking a service or product.

• From your enquiries or responses to our communications.

• From public documents (e.g., Companies House).

• From third parties where you have given consent for data sharing.

 

5. Using Your Personal Information

We use your information for specific purposes including:

• Identification: To identify you when you contact us (Contractual).

• Service Matching: To identify products/services you might be interested in (Consent).

• Administration: To contact you regarding account or product management (Necessary/Contractual).

• Analysis: For marketing analysis, profiling, and research (Consent or Market Research exemption).

• Fraud Prevention: To detect and prevent loss (Legal/Necessary).

• Marketing: To contact you via electronic means about similar products you have purchased, provided you haven't opted out.

 

6. Monitoring and Recording

We may monitor or record communications (phone/email) for quality assurance.

• We will notify you of our intentions and the specific purpose before recording.

• Recordings are typically based on legal compliance or legitimate interest.

 

7. Disclosure to Third Parties

We will not disclose your information except:

• To Data Processors: Who act on our behalf under strict GDPR-compliant contracts.

• To Other Controllers: We will notify you before sharing with another data controller.

• In Your Interest: We will ask for agreement before sending info to a third party if we believe it benefits you.

• Legal/Business Transfers: If our assets are acquired or if required by law/regulatory proceedings.

 

8. Credit and Fraud Prevention Checks

In connection with transactions:

• We may carry out credit checks (with express consent) and fraud prevention checks.

• Information may be shared with licensed agencies to help make credit/insurance decisions.

• To request details of specific agencies used, please write to our Chesterfield office address.

 

9. Protecting Your Information

We maintain strict security measures:

• Encryption: We use SSL software to encrypt information during transmission.

• Payment Security: We reveal only the last five digits of credit card numbers when confirming an order.

• Physical/Electronic Safeguards: We may request proof of identity before disclosing personal info.

• User Responsibility: It is important for you to protect your password and sign off from shared computers.

 

10. The Internet and Email

If you communicate via the internet, we may occasionally email you about our services. You will be given the opportunity to opt-out at the point of data collection and can change your mind at any time by emailing hello@generator-man.co.uk.

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Note: Communications over the internet are not secure unless encrypted. We cannot accept responsibility for unauthorised access beyond our control.